The Boutique Search Firm Blog

The views and opinions expressed in this blog are strictly those of the author.

By Benoit Gateau-Cumin

The views and opinions expressed in this blog are strictly those of the author.

IT’S NOT THE FINE PRINT, BUT WHO SIGNED IT

June 23, 2015

Three times in the past two months, I received calls from hotel executives relating the most most damning experience: in one case, a position of General Manager for a major luxury hotel was very “sloppily” extended to two different candidates. Due to an embarrassing misunderstanding and communications breakdown between the property and the corporate office, […]

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WHEN THE GLASS RUNNETH OVER

March 24, 2015

The folks behind Katsuya, the successful group of Japanese restaurants developed by Sam Nazarian’s SBE group, do a great job at training their staff. A repeat guest at their restaurants is more than likely guaranteed good, informed service. Personally, I have always wondered how the servers get the orders right most of the time in […]

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CUBA SI?

December 18, 2014

“Drinking rum and Coca Cola, Workin’ for the Yankee dollar.” The good folks of the Mafia have fond memories of Havana when it was Las-Vegas-by-the-Sea: the showgirls, the fancy hotels, the nightclubs, the restaurants, pristine beaches and the illegal pleasures that come with it. The Batista régime did its utmost to encourage vice and the […]

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The Envelope Please…

September 25, 2014

“This is your captain speaking: If you were pleased with your flight, I have left envelopes on the cockpit door for your convenience. Your tips are greatly appreciated.” Friendly dinosaur Marriott made a huge announcement a few days ago: from now on, no matter what kind of Marriott product you use, whether it is a […]

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