The Boutique Search Firm Blog

The views and opinions expressed in this blog are strictly those of the author.

By Benoit Gateau-Cumin

The views and opinions expressed in this blog are strictly those of the author.


June 23, 2015

Three times in the past two months, I received calls from hotel executives relating the most most damning experience: in one case, a position of General Manager for a major luxury hotel was very “sloppily” extended to two different candidates. Due to an embarrassing misunderstanding and communications breakdown between the property and the corporate office, […]

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March 24, 2015

The folks behind Katsuya, the successful group of Japanese restaurants developed by Sam Nazarian’s SBE group, do a great job at training their staff. A repeat guest at their restaurants is more than likely guaranteed good, informed service. Personally, I have always wondered how the servers get the orders right most of the time in […]

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December 18, 2014

“Drinking rum and Coca Cola, Workin’ for the Yankee dollar.” The good folks of the Mafia have fond memories of Havana when it was Las-Vegas-by-the-Sea: the showgirls, the fancy hotels, the nightclubs, the restaurants, pristine beaches and the illegal pleasures that come with it. The Batista régime did its utmost to encourage vice and the […]

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The Envelope Please…

September 25, 2014

“This is your captain speaking: If you were pleased with your flight, I have left envelopes on the cockpit door for your convenience. Your tips are greatly appreciated.” Friendly dinosaur Marriott made a huge announcement a few days ago: from now on, no matter what kind of Marriott product you use, whether it is a […]

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Of the pitfalls of checking references: damned if you do, damned if you don’t.

August 21, 2014

One of the basic services expected of an executive search firm (especially a retained one) is to put together valid and thorough professional and character references on short-listed candidates. Obviously, the temptation is to ask said candidates for a list of references, but isn’t that tantamount to asking a dog to sit in order to […]

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