Once upon a time, in the Swiss village of Niederwald, César Ritz was born into a family of goat farmers. He started his hotel career at age 15 (like every one else at the time). Fast forward to 1889 when Ritz found himself at the head of London’s newest and most opulent hotel: the Savoy. […]Continue Reading
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I was recently having coffee with an otherwise outstanding and refined hotelier, who shared some of his challenges with me. The owner of his hotel was constantly urging him to keep the hotel full. My colleague felt it was unhealthy as it was pushing his people to their limits and the wear and tear on […]Continue Reading
I am often asked if, at the Boutique Search Firm, we have a “specialty”. Yes indeed we do: the top-luxury hotel. It is a fact that the General Manager of a top-luxury hotel running an average rate of $600+ will have little in common with the General Manager of a so-called “full-service” hotel. By the […]Continue Reading